The second-hand marketplace Shoppers Express Anger About Size Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has updated its size classifications for women's and children's garments without notifying all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The company said the new system was more in line with similar services.
It has advised users to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Size Classification Changes
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the service retracted a modification to its shipping options following member complaints.
